Leader in Differential GNSS Solutions Worldwide

Support

24/7 SUPPORT YOU CAN RELY ON

Exclusive to OmniSTAR users is free, 24/7 access to the OmniSTAR Customer Care Team. We guarantee that users will receive expert assistance whenever it’s needed.

For the Customer Care Team in your area, please select the appropriate region below.

To order and renew your subscription online, visit https://store.omnistar.com.


NOTICE TO OMNISTAR USERS: OmniSTAR Correction Outage in Canada, United States, and Mexico has been restored.

We are pleased to inform you that the OmniSTAR correction service has been fully restored in North America. The service returned to normal operations on 08, July 2022 at 18:38 UTC.

NOTE: If you manually changed your GNSS receiver to use an alternate beam during the maintenance window, please change the receiver settings back to the CONNA beam to continue receiving OmniSTAR corrections.


North, Central, South America and the Caribbean

Phone/Fax Customer Service & Support:
+1-888-OMNISTAR (+1-888-666-4782) (US Toll free)
+1-832-538-0200
+1-888-883-8476 (US Toll free)
+55-19-3113-7099 (Brazil)
+1-832-538-0216

E-mail Customer Service & Support:
am_corrections@omnistar.com (dgps2@omnistar.com, signals@omnistar.com)


Australia, South East Asia and India

+61-8-9322-5295
+1-800-062-221 (Australia Toll Free)
+61-8-9322-4164

E-mail Customer Service & Support:
Australia: au_corrections@omnistar.com
Asia: asia_corrections@omnistar.com
India: in_corrections@omnistar.com

China

+86-10-8857-7575
+86-10-8857-7161

E-mail Customer Service & Support:
asia_corrections@omnistar.com

New Zealand

+64-3-354-9195
0800-888-864 (New Zealand Toll Free)
+64-3-354-9193

E-mail Customer Service & Support:
nz_corrections@omnistar.com


Europe, Middle East, Russia and CIS

Phone/Fax Customer Service & Support:
+31-70-317-0900
+31-70-317-0919

E-mail Customer Service & Support:
eu_corrections@omnistar.com


Africa

Phone/Fax Customer Service & Support:
+27-21-404-1861
+27-21-447-4546

E-mail Customer Service & Support:
africa_corrections@omnistar.com