Leader in Differential GNSS Solutions Worldwide

Support

24/7 SUPPORT YOU CAN RELY ON

Exclusive to OmniSTAR users is free, 24/7 access to the OmniSTAR Customer Care Team. We guarantee that users will receive expert assistance whenever it’s needed.

For the Customer Care Team in your area, please select the appropriate region below.

To order and renew your subscription online, visit https://store.omnistar.com.

NOTICE TO OMNISTAR USERS: Our satellite broadcast supplier is replacing an aging satellite, which means a different frequency needs to be used to obtain the OmniSTAR service in Canada, Central and South America including the Caribbean. To continue to obtain high quality corrections, the frequency settings on your GNSS receiver will need to be updated to 1545.9375 MHz before December 31st, 2020. This will affect GNSS receivers using OmniSTAR HP, OmniSTAR G2, OmniSTAR XP and OmniSTAR VBS correction services.


North, Central, South America and the Caribbean

Phone/Fax Customer Service & Support:
+1-888-OMNISTAR (+1-888-666-4782) (US Toll free)
+1-832-538-0200
+1-888-883-8476 (US Toll free)
+55-19-3113-7099 (Brazil)
+1-832-538-0216

E-mail Customer Service & Support:
am_corrections@omnistar.com (dgps2@omnistar.com, signals@omnistar.com)


Australia, South East Asia and India

+61-8-9322-5295
+1-800-062-221 (Australia Toll Free)
+61-8-9322-4164

E-mail Customer Service & Support:
Australia: au_corrections@omnistar.com
Asia: asia_corrections@omnistar.com
India: in_corrections@omnistar.com

China

+86-10-8857-7575
+86-10-8857-7161

E-mail Customer Service & Support:
asia_corrections@omnistar.com

New Zealand

+64-3-354-9195
0800-888-864 (New Zealand Toll Free)
+64-3-354-9193

E-mail Customer Service & Support:
nz_corrections@omnistar.com


Europe, Middle East, Russia and CIS

Phone/Fax Customer Service & Support:
+31-70-317-0900
+31-70-317-0919

E-mail Customer Service & Support:
eu_corrections@omnistar.com


Africa

Phone/Fax Customer Service & Support:
+27-21-404-1861
+27-21-447-4546

E-mail Customer Service & Support:
africa_corrections@omnistar.com